Starting in the 2023-24 school year, University Place School District will be using the ParentSquare platform for school and district communications. This system will replace the SchoolMessenger broadcast system. ParentSquare will be used to send primarily email, text, and app notifications in your preferred language. ParentSquare automatically generates an account for each parent/guardian, using their email address and/or phone number on file in Skyward Family Access.
While you’ll still be able to receive emails, text messages, and phone calls from the district and your school(s) without registering your account, you’ll need to register your account to access the ParentSquare parent portal and mobile app, to update your message preferences, to see your school or district’s feed of past messages and alerts, and to receive notifications via the ParentSquare app. Additional features (sign ups, form acknowledgements, electronic signatures) will also require a registered account to utilize.
How to Sign up:
Tip! Use your email or the phone number that you have provided to your school and is in our Home Access system to set up your account otherwise ParentSquare will not be able to link your account to your student's information. Your email/phone number must match contact details in the school's database for this to work.
Tip! If your contact details aren't recognized, contact your school to get them added. After they update your information in their database, the new contact details will appear in ParentSquare after the next daily sync, and you will be able to create an account.
Here’s what you can do with ParentSquare this year.
ParentSquare automatically generates an account for each parent, using the primary email address and phone number you gave your school office (also the email used by Skyward Family Access). If you do not remember the email address you used, please contact your school office and they can provide it. We encourage parents to access their accounts so they can download the mobile app and update their preferences on when and how they are notified.
ParentSquare allows the district and schools to send messages in a variety of ways. One method is a post that would only go to your school’s “feed” in the ParentSquare app or web portal. Your school and district could also choose to send that post to parents/guardians in the form of a text or email. The third method is a “smart alert” sent at the district and school level — things like the district newsletter, messages from the superintendent and messages about school events and activities. They can be sent via text, email or phone call. The final category is an “urgent smart alert.” These messages will be sent via text, email and phone call and include inclement weather notifications and health and safety issues.
Notification types include:
Under General Announcements, you can select when you want to receive notifications for posts. Select Off, Instant or Digest notifications.
The default setting is typically Digest, so that you receive all notices and post messages in one convenient notification once a day. All emergency notifications still come through instantly, and a school can override settings as needed for an urgent message. If you choose Instant notifications, and have multiple children in multiple schools, that can add up to a lot of messages.
Update your Notification Settings (using web browser)
Update your Notification Setting (using mobile app)
You can customize your language settings by going to "My Account" and clicking "Change This" under language settings. From there, you can choose any language that you prefer from the drop-down menu, and you’ll start to receive content in that language. Here is a help article on how to change your language settings.
Please check your spam to see if any ParentSquare messages ended up there and mark them as "Not Spam." Also add firstname.lastname@example.org to your email contacts so your server recognizes our messages. If you still aren’t receiving emails, please contact us at email@example.com so that they can assist you.
You can choose to receive messages via email, text, voice and/or the ParentSquare app. While you can opt out of any of these methods of communication, please note that the district has the discretion to override opt-outs for messages and alerts deemed urgent or important, including health and safety situations and attendance.
Yes. The first time that you log into the app or web portal, all of your students should automatically be listed in the upper lefthand corner. If you don’t see them, please contact your school office(s) to ensure your phone number and email are correct in our system.
If you wish to change your contact information, please contact your school or update the information through Home Access Center. The contact information in Home Access Center syncs nightly with ParentSquare to update information.
Please go to parentsquare.com and on the login page, click "Forgot Password." Put in your email or phone number, and you’ll be sent a link to reset your password.